Customers centre stage at seminar

NETWORK: Christopher Morgan (Abercrombie House), Professor Steven D’Alessandro (CSU) and Nigel Flowers (SHIFT Lab) at yesterday’s business seminar. 081915cwshop1The secret to getting more customers was the hot topic of conversation at Bathurst Regional Council’s free seminar for local businesses held at BMEC yesterday.
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The presentation by Professor Steven D’Alessandro from CSU attracted 70 participants eager to learn how they could grow their business by knowing their customers well, how they could find out about their customers, and how they could build better links between their businesses and CSU.

Prof. D’Alessandro said he would love to see Bathurst become an entrepreneurial hub.

He said businesses chose the topics they wanted him to talk about and it was a matter of translating the research to answer those questions.

“Bathurst is an undiscovered gem, in my opinion,” Prof. D’Alessandro said.

“There are some great businesses here and a lot of potential.”

One of the issues Prof. D’Alessandro spoke about was the use of social media.

He said where the use of social media for marketing was concerned, Bathurst businesses could be doing a little more.

Prof. D’Alessandro said council’s idea of offering free seminars to local business people was a fantastic one.

“It’s a really important way of building business networks and perhaps getting business owners thinking about how to upskill their workforce,” he said.

One local business owner who has attended most of the free workshops is Karla McDiarmid of Macquarie Skin and Day Spa.

She said there was always something new to learn and, while she already does a lot of the things suggested, it was always good to get a refresher.

“I have come away today with four ideas I want to implement when I go back,” she said.

“Every seminar I learn new things. I also love networking with other businesses, sharing ideas and getting their feedback.”

Nigel Flowers of SHIFT Lab, a sales coaching program based in Bathurst, said he finds the interaction at the seminars fantastic.

“You always pick something up to take away with you,” he said.

“Everyone bounces ideas off each other. It’s so important to build networks.”

Roz Townsend said yesterday’s seminar was great for shaking people out of their complacency.

She said most business owners were so busy keeping their heads above water it could be difficult keeping up with new trends. Ms Townsend said the seminars were great way of doing that.

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STREET POLL: Have you had the flu jab this winter and why?

STREET POLL: Have you had the flu jab this winter and why? James McAree,Tura Beach,No, we didn’t get the shot, and we all got pretty sick this year. My partner is going to get it next year, because she was bedridden for five days with the flu this winter. And that’s pretty hard with a little one to look after. I’d also get the shot for my little girl.
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Lyall Ford,Eden,I had mine before the start of winter. I still got the flu a couple of weeks ago, so the flu shot doesn’t stop you getting the virus, it just might stop the severity. I got the vaccination for free because I’m a pensioner, and have done it for years. I’ll do the same again next winter.

Bazza Wollmer,Melbourne,Have you heard about the rise in whooping cough? That’s because there’s not enough people having needles. I have it every year, with no adverse effects. They give you three flu antivirals in the one shot, targeting what they think are the three most prevalent strains of flu. I suppose if you get a fourth kind, then you’ll get sick, so it’s a bit like playing TattsLotto.

Donna Tupper Lucas,Towamba,No, I didn’t get a flu shot. I don’t think people working in the health industry need to. Working in this environment (the pharmacy) my immune system is strong enough.

Tamer Ahmed,Eden,I don’t have yearly immunisations, and didn’t get the flu shot. I don’t think I need to, due to my age. It’s normally for people over 60 and those with asthma. But doctors and pharmacists working in hospitals have to get the shot, dependent on the wards they work in.

Julie LangeWyndham,Yes, I got it, because I work in a high school so it’s provided by the school for free, and it’s also an industry where there’s a high chance of contracting those things. Plus I’m getting older.

Tasmin Webber,Eden,No. I think I’m young and healthy enough to fight off the flu naturally, and vaccinations don’t mean you won’t get the flu anyway, so I’ll rely on my body’s resilience. No one likes getting needles, anyway.

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Vietnam and Korean War veterans honoured at service in Bega

Attending Tuesday’s service for Vietnam and Korean War veterans in Bega are (from left) Allen Collins, Margaret Britten, Pastor Ross Taylor, Ken Britten, Tom Blake and Dave and Chris Richard-Preston. ON A very cold morning in Bega, a small group gathered to hold a memorial service to honour those who served in the Vietnam and Korean Wars.
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The Bega RSL sub-branch conducted the service at the Bega War Memorial Gates on Tuesday, August 18, and those attending paid their respects to all who had served in the wars.

Two Korean War veterans, Ken Britten and Bega RSL president Tom Blake, said Australians should never have participated in the Vietnam War.

“There would never have been a Vietnam [War] if they had listened to us when we came back from Korea,” Mr Blake said.

He said those attending the service were there to remember the people who paid the ultimate sacrifice.

“[The people] who went forward without question, accepted gladly and discharged fully their responsibilities during the war, and today we think of these men who died so that the lights of freedom and humanity might continue to shine,” Mr Blake said.

Larger services for the wars were held in Canberra and Sydney.

The memorial day was held on the same date as the Battle of Long Tan in the Vietnam War, an episode in the conflict that resulted in a decisive victory for the Australian forces.

“As we go through the years and Long Tan gets further away, I think this day will become the next Anzac Day,” Bega RSL vice-president Allen Collins said.

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OPINION: Appeals on the environment under threat

REPORTS of significant political involvement in the environmental planning process for resource development are very concerning.
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In NSW we have a system that has been in place for 35 years that we use to assess the environmental impact of new developments.

Though the Environmental Planning and Assessment Act has undergone several revisions during that time, the landmark legislation does allow third party appeal rights.

Appealing development decisions in the Land and Environment Court is no easy matter for those materially affected by large developments, as many residents in the Hunter know.

In many cases the legal costs can be significant for individuals and communities, particularly if expert witnesses are engaged to counter the team of consultants usually engaged to promote the development in the public arena and through the consent process.

The Herald has recently reported on the involvement of Big Coal in the review of the Mining State Environmental Planning Policy (SEPP) in NSW. This SEPP has controversially made the economic benefits of mine projects the “principal consideration” in the approval process, above social and environmental concerns.

Even with third party appeals still possible, this makes it far more difficult for those appeals to be successful simply because the argument associated with positive economic impact and jobs is always seen as a political winner.

At the federal level, there has been political interference, with the government pushing to end the “legal sabotage” of resources projects. There are plans to amend the 16-year-old Environmental Protection and Biodiversity Conservation Act, following the recent Federal Court decision on the Adani coal mine in Queensland.

The government plans to repeal Section 487 to remove the power of so-called third parties (such as environment groups) to appeal the minister’s decision. This would restrict groups from challenging major developments, which the government says is illegitimate green “lawfare”.

This political interference in the environmental planning process is there for all to see.

The government feels constrained by the legislative process and the Environment Protection and Biodiversity Conservation Act (EPBC Act) that is in place, so the response is to change the law. If this change is made, individuals and those materially affected by any proposed development will in future increasingly find appeals difficult.

They will not have the support of groups such as third parties whose role is in protecting the environment and advocating on behalf of others less fortunate.

The government in this case is not above the law and should be held accountable. Based on its response to the Federal Court’s decision, and in other public policy positions concerning the environment, the evidence suggests that the government is not interested in preserving the environment or the interests of those in the community who have different views.

Associate Professor Phillip Geary teaches in the school of environmental and life sciences at the University of Newcastle.

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Search for Shoalhaven’s superheroes

Batman during last year’s superhero festival, wants Shoalhaven residents to nominate a local superhero. Photo: ADAM WRIGHT.Who are the Shoalhaven’s superheroes?
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The organisers of the inaugural Shoalhaven Superheroes Festival; are trying to find out – and no, they are not just hoping to find mild mannered reporters who work for great metropolitan newspapers while conducting never-ending battles for truth and justice.

They are looking for real life superheroes, and are calling for nominations.

Eight Shoalhaven Superhero Awards categories are available for locals to put forward names of volunteers.

The awards are the non-fiction element to the Shoalhaven Superhero Festival which will come to life in September and October.

Shoalhaven Superhero Festival organiser David Arakie said the idea of the awards was something he had in mind since the early 2000s.

“People identify with superhero characters no matter what official roles they have in life,” he said.

“We’ve all had our own fictional superhero, but in reality I’ve been very privileged to work in a community of volunteerism.

“Growing up, my family and parents were very associated with real superheros – our community volunteers and I believe, especially for a region like the Shoalhaven, if you took volunteers out of our economy vital services and caring for others would disappear.

“Superheroes are fun and to bring the two together is just another way to bring the community together and support those who give up their time for our community.

“When you talk to those people they enjoy what they do and feel privileged to it and I find that remarkable it should be recognised.”

Mr Arakie said the Shoalhaven was blessed to have countless people who deserved to be nominated.

“To have the support of Kiama MP Gareth Ward as a patron shows the amount of care and passion people have for this area and I hope these awards will grow and continue to flourish as a result of this support.”

Mr Ward said he was excited to be part of something so unique to the area.

“It’s a great opportunity to bring people together, not just within this region but Australia-wide,” he said.

Mr Ward said his real-life superhero was NSW Premier Mike Baird, but his fictional favourites were the Teenage Mutant Ninja Turtles.

Details of how to nominate are here.

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Walking many miles for smiles

Toni Carey, clowning around for a good cause.Ingebirah local Toni Carey is getting close to the start date for her “Miles for Smiles Charity event”, a walk from Jindabyne to Bowral in the Southern Highlands, beginning next Monday August 24 at around 9.00am. She will commence with a three kilometre (km) snowshoe walk up at Perisher and then go down to Jindabyne to walk around the lake. Toni and several companion walkers will finish up in Bowral on Saturday September 12.
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The walk will cover a distance of around 230km taking in various bush trails and town walks along the way, with a stop over in Canberra of around five to six nights, where Toni and her companion walkers will walk around the Canberra CBD, Lake Burley Griffin and also walk some bush trails in the surrounding National Parks.

“During the walk we will dress as Clowns and carry buckets for donations, brochures and smiles on sticks to give out to passers by in an attempt to raise awareness and hopefully, $5,000 for the Clown Doctors who do a fantastic job of making sick children and hospital staff in over 22 different hospitals around Australia, smile,” Toni said.

Toni retired to Ingebirah from Bowral where she had worked in the health sector. A friend of hers, Dr Peter Spitzer, a family GP, brought Clown Doctors to Australia and started the Humour Foundation in 1997 with performer Jean Paul Bell. Dr Spitzer passed away last year and Toni is walking in memory of Dr Spitzer as well as to raise money for the Humour Foundation.

Anyone wanting further information may contact Toni at [email protected]南京夜网.

She also has a Facebook site: facebook南京夜网/jindabyne2bowral and for donations people can donate directly to: https://clodocs.everydayhero南京夜网/au/milesforsmiles

If people want to catch up with Toni, walk some of the way or donate while she is on the road, her schedule for the region is;

Day one, August 24 – Jindabyne Town walk 4.35km, extra walk towards Lake Jindabyne 3.27km and Rock Creek Snowshoe Track at Perisher 3km.

Day two, Tuesday August 25 – Lake Jindabyne walk along foreshore to East Jindabyne 17.5km.

Day three, Wednesday August 26 – Coolamatong Golf Course walk and Berridale shops 8km

Day four, Thursday August 27 – Tuross River walking Track – Wadbilliga National Park 4km, North Ridge Reserve walk 4km, Lambie Street historic walk 5km.

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It started with the kids

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HOW TO SAVE A LIFE: Mollymook Surf Life Saving Club vice-captain Annette Chapman, captain Adam Woodward and president Rodney Austin are preparing for a busy season on the beaches.

TWO people who have taken leadership of Mollymook Surf Club’s patrols over the coming season both started their involvements with the club after their children got involved with the Nippers program.

New surf club captain Adam Woodward and vice-captain Annette Chapman are preparing for a busy season patrolling Mollymook Beach from September 19, along with the North Mollymook and Narrawallee Beaches for six weeks during the peak season.

Adam and Annette said no major changes were planned to the club’s operations.

Instead, “It’s just a matter of maintaining the standards that we’ve got,” Adam said.

The club has about 200 patrolling members and “Our job is to ensure they are the best informed they can possibly be,” Adam said.

“It’s not difficult to do because they are all so diligent.”

Part of their role of overseeing all patrols and life saving duties is focused on ensuring all volunteers are complying with all health and safety regulations, to maintain the club’s high standards.

Those standards were important, Annette said.

“I think everyone who’s a part of this club is proud to be involved,” she said.

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Workers back at Kelso aged care project expansion

BACK ON TRACK: Whiddon Kelso’s director of care services Nicole Mahara and Andrew Symons, site manager for Grindley Construction, on site yesterday at the $14 million expansion of the local aged care facility. Photo: CHRIS SEABROOK 081915cwhiddn2A $14 million aged care project at Kelso is back on track.
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The Whiddon Group’s plan to expand its residential care home was thrown into turmoil in early July when the company in charge of the project went into liquidation.

The demise of Keystone Projects came as a shock to the teams of tradies working on the expansion, but most of them are now back on site and working for the new team in charge from Grindley Construction.

In the meantime, Whiddon says the appointed Keystone administrator will follow due process in matters relating to all creditors.

When completed, the project will add 60 aged care beds to the nursing home.

The additional rooms will all be private rooms with ensuite bathrooms. There will also be an on-site cafe, restaurant-style dining rooms and a beauty salon.

Whiddon Kelso says construction is again well underway just over five weeks since Keystone Projects went into voluntary liquidation.

In the week following the liquidation, Whiddon secured Grindley Construction as the new partner and began re-engaging subcontractors who were previously working under Keystone Projects.

The majority have been retained, including Bathurst Electrical, Tanner Plumbing, Dunbar Scaffolding and Jim Grives Bricklaying.

Whiddon’s director of care services Nicole Mahara said the expansion was now about one month away from completion.

“We have achieved a number of key milestones over the past few weeks, including the pouring of the new road and driveway that leads to our new entrance,” she said.

“Over the next few weeks the subbies will be working on landscaping, painting and the electrical fit off, and our Whiddon team will be fitting out the interior of the home prior to opening.

“The worksite has regained its buzz and, with the subcontractors back on-site, work is really progressing once again.

“We are around one month out now and, with inquiries and our wait list continuing to grow, we are looking forward to opening the new wing and welcoming our new residents.

“A few of our team travelled to Sydney last Saturday to help at the opening of our new home in Glenfield [also by Grindley Construction] and having seen the finished product and heard the wonderful feedback from families, we are very excited for our own opening.

“The support that we’ve received has been fantastic, our residents, staff, families and community have been great and very understanding and we have been working with Grindley Construction and the local team.

“We’ve had barbecues on-site and invited the builders to join us for a couple of morning teas.”

Grindley Construction site manager Andrew Symons said the past few days had been the busiest at Kelso since Grindley took over.

“We’ve got labourers, concreters, tilers, plumbers, painters, landscapers, electricians, carpenters and many more on-site,” he said.

The new wing at Whiddon Kelso will be opening for tours for the many people on the waiting list and for the community in late September.

New residents will be moving in at the end of September.

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Stawell’s skies lit up by Aurora Australis

Bright: Lyn Mackenzie captured these images of the stunning Aurora on Saturday night. This photograph was taken by Lyn at 11.16pm.
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THE Wimmera was treated to Aurora Australis once again at the weekend.

Red skies: The skies lit up across the Wimmera as residents were treated to Aurora Australis once again at the weekend. This photo of the Aurora was taken at 11.42pm. Pictures: Lyn Mackenzie.

Lyn McKenzie was one of many photographers capturing the phenomenon.

She said it was the best show she had seen at Stawell.

“The one on Saturday night showed us several different types of aurora including a Proton Arc and Picket Fence.

“We don’t get to see it as clearly as Tasmania usually because we get the top of it, but on Saturday night we were not only able to capture it on camera,it was very clearly visible to the naked eye. It danced across the horizon as a whitish glow which showed the curtain effect as well as the beams shooting upwards.

“The cloud also co-operated by clearing right away and only returned as the show waned around midnight.’’

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Dirty days

MUD BATH: The Blues’ Dylan Galea gets a feel for the Ballan surface during last Saturday’s round 17 Central Highlands Football League clash with Hepburn. Picture: Kate Healy.BALLAN Football Netball Club president Billy Smith is confident the state of itshome ground won’t be a long-running issue, providingit can land funding to fix drainage issues at the sporting reserve.
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The Central Highlands Football League club has been forced to use alternate venues for many Tuesday night training sessions, despite a major upgrade of the playing surface during the off-season.

Ballan has not had to shift any home fixtures because of the issue, but its condition has been the talk of many within league circles.

Photos taken by The Courier’s Kate Healy on the weekend show just how bad the oval is in some areas.

Smith said thetwo issues contributing to the muddy surface were the lack of time the new grass hashad to establish and the drainage throughout the precinct.

Hesaid rainfall from the tennis and netball courts quickly flowed onto the oval, which is located well below.

“At the start of year all the seed washed off the oval because of the reserve drainage, so the oval had to be reseeded due to this issue,” Smith said.

“We are little bit disappointed, but we understandthat the grass is young and once it has a good 12 months for the grass to establish, we are hoping that it will be a lot better next year.”

Moorabool Shire Council chief executiveRob Croxford said it was expected that the oval would battle in its first season following the refurbishment, which was completed inApril.

“The playing surface held up well for the first part of the season, however with the recent heavy rains, like all grounds in the region, the quality of the surface can be compromised,”Croxford said.

Croxford saidcouncil had “no direct day-to-day responsibility for the recreation reserve”, buthas been and will continue to assist the crown land committee of managementand the club within itsresources.

He said any further drainage works will need to be assessed against allprojects into2016-17.

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